Privacy & data use
Your request deserves respectful handling.
This notice explains how we use the details you share when you submit a tour inquiry, including contact information and preferences you provide.
Information we may collect
When you submit a tour inquiry, we may receive:
- Contact details: your name, email address, and phone number.
- Request details: preferred date, number of travelers, and the message you send.
- Preferences: optional notes like accessibility requirements, lodging interest, or budget range.
- Tour context: tour ID and basic itinerary details needed to process the request.
How we use your information
To keep your request moving and your experience clear.
- To respond to your inquiry: confirming availability and coordinating next steps.
- To plan your day: shaping an itinerary around your priorities and any needs you share.
- To communicate updates: using the contact method you prefer for relevant information.
- To improve clarity: ensuring our guidance is consistent and helpful for future requests.
Your email update choices
You control whether you receive updates related to your request.
If you agree to receive email updates, we’ll use your email to provide relevant notifications about your inquiry. You can request to stop emails at any time.
Sharing and protection
We share only what’s needed for tour coordination.
- We may share request details with partners who support your tour experience.
- We use safeguards designed to protect the information you provide.
- We aim to keep details accurate and limited to what’s necessary for processing.
Need to ask a privacy question?
If you have questions about how we use your information, contact support for help.